Hi improvers! Today we’ve got one of my all-time favorite posts from Bill, a deep-cut from our archives. Enjoy! I was reminded of a particular challenge this week that many of us deal with in our line of work: How to explain what we do to people unfamiliar with process improvement and innovation This week …
Encore-Post: Grandma Doesn’t Understand What I Do Read More »
Robotic process automation (RPA) has been around for a bit, and different flavors you can find have multiplied exponentially. In case you’ve only tangentially be following the topic, today I want to focus on some of the basics of RPA; what it does, what it’s limitations are, and where it can be most effective. What …
We’re BACK! Whew – sorry about that folks. Bill and I have had some crazy life stuff going on (just bought a house! more on that in a later post) but I’m excited to get back to writing. To kick things off – wanted to jump into a question that’s been buzzing in my head …
